The most successful leaders and managers excel at building strong, genuine relationships with employees, clients and business partners. And yet, individuals rarely put anywhere near the same rigour into relationship building as they do into job basics. Rarely does anyone live or work in a vacuum where interactions and relationships with others are not important. The foundation of any relationship, working or personal, rests on the ability to trust one another. Research conducted shows that high-trust organisations outperform their peers in terms of efficiency and profits. Trust-based working relationships are an important source of your sustainable competitive advantage because trust is valuable, rare, imperfectly imitable and often not substitutable. It is the Senior Team that creates the overall culture in the organisation - the climate that determines how people feel about working there. How people feel about working for your organisation has a major impact on their level of engagement, the degree to which they trust management and ultimately on your customer satisfaction, ability to retain talent, productivity and profitability.
Today many companies pay a huge price for organisational ills such as miscommunication, redundant hierarchy, excessive time wasted defending positions and decisions, painful micromanagement and bureaucracy, dysfunctional and toxic culture (open warfare, sabotage, grievances, hidden agendas, suspicion etc), lack of teamwork, diversity related conflict and so forth. But as one gets to the roots of most of these challenges one finds that in most instances it merely boils down to a lack of knowledge and skills to solid business relationships. So what is your most important asset? The ability to build business relationships. Don’t compromise it. You won't find it on your balance sheet, or in the warehouse, or even in the boardroom. But like no other asset, it can make or break your career and business success. 

 

Leaders, Executives, Board members, Senior Managers, HR strategists, Managers on fast tracking/ mentorship/executive coaching programmes and anyone at a senior level involved in interacting with people. * Note: This is an executive to senior level presentation.

Wednesday, 23 September 2009 at Cafe Sofia Junction (Piano Lounge), Shop 1 Sovereign Quays, 34 Somerset Road, Green Point. (Next to Victoria Junction Protea Hotel)

07:00 - 07:30 Registration and networking
07:30 Welcome
07:30 - 08:00 Breakfast served and networking
08:00 - 09:15 Interactive Presentation
09:20 Conclusion

Cost: R100 inclusive of breakfast. Register yourself and your “buddy” for R80 pp.

How do I register? Please provide your details (name, surname, company, telephone number, special requirements) to me via ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it on or before 17 September 2009.

•        Review your mindset: personal management

•        Define and understand Trust

•        Identify potential barriers to trust within an organisation

•        Understand the economics of trust-based relationships

•        Explore the bottom line of trust : trust skill sets and mindsets

•        Understand the trust creation process

•        Explore the relationship between personal and organisational trust

•        Understand the levels of relationships

•        Leverage networks within your organisation

•        Boost trust in cultural differences

•        Trust or Betrayal: The Blind Spots

•        Keys to transforming relationships gone wrong

•        Understand the relationship between trust, risk and fear

•        Review your philosophy of human interaction

•        Learn how to achieve win-win relationships

•        Learn how to build credibility and personal brand of trust

•        Get practical tips to improve trust and personal goals for improving trust

•        Expand your external network

•      Boost your people skills, influence people to buy your ideas, climb the corporate ladder and ultimately increase the bottom line.




Investment Fees: Networking Café: Relationships for Leadership and Management Success - Power Hour

Early Bird Investment Fee
R100 per person for registrations received before Thursday 17 September 2009.
Please confirm your booking by enrolling here.
Should you not receive a response at least 7 days before the workshop then please alert Karl via telephone  0827779431.

Standard Investment Fee
R100 for registrations received before 17 September 2009.
Please confirm your booking by enrolling here.
Should you not receive a response at least 7 days before the workshop then please alert Karl via telephone 021 526 0459/ 0827779431

Group and Referral Investment
R80 per person for enrolments of more than one delegate received on or before 17 September 2009. This discount is applicable to you if more than one person per company attends or if you bring someone else to attend.
Please confirm your booking by enrolling here.
Should you not receive a response at least 7 days before the workshop then please alert Karl via telephone 0827779431

Affiliation Investment
All past workshop attendees will pay R80 per person for Continued Professional Development purposes. Register before 17 September 2009.
Please confirm your booking by enrolling here.
Should you not receive a response at least 7 days before the workshop then please alert Karl via telephone  0827779431.