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Blog
Cultivating the Trust Factor in Your Service Business PDF Print E-mail
Blog - Building Trust
Written by Karl Smith   
Tuesday, 12 March 2013 00:00

trustIn today’s highly competitive economy, it is difficult to maintain a significant market advantage based on your professional skills alone.

Developing professional relationships with your clients is key to your success.  No matter what business you are in, the most powerful value-added you can contribute in any client service business strategy is the "trust factor".

Clients and prospects are in search of reliability and credibility in their business dealings. Although people do business with other people they know and can rely on, building this solid foundation does not happen overnight.

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Selling and Sex PDF Print E-mail
Blog - Endless Refferals
Written by Karl Smith   
Friday, 11 January 2013 13:20

sales_and_sex

Selling and Sex (Not The Happy Endings That You Think)

During a workshop on how to increase clients through networking and referrals, I was asked by a delegate why I don’t do marriage counselling. We have just explored the elements of building trust and credibility and I was lost with words for a few moments.

I quickly responded that I am not qualified to do so.  His remark reminded me of a movie from a few years back titled “He’s Just Not That Into You” and I began to see the parallels between dating and selling.

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Networking is NOT selling PDF Print E-mail
Blog - Business Networking
Written by Karl Smith   
Friday, 11 January 2013 00:00
not-sellingToo often, business people are overheard complaining because they are not getting enough from networking.

I didn’t get any orders”, “there were no useful leads”, “no-one in the room was interested in my products or services” are typical outbursts. The reason for this disappointment is that they are fundamentally failing to understand what networking is – and what it is not.

Networking is not a contrived Meet The Buyer session and no-one has conveniently assembled a group of warmed buyers for an event or function. “So many of us experience networking as selling, when that is a criminal way to use the first few moments of our time with one another” says Karl Smith author and founder of Business Networking South Africa.

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Protecting Your Personal Brand over the Holiday season PDF Print E-mail
Blog - Business Networking
Written by Karl Smith   
Thursday, 29 November 2012 14:08

holiday-party2Eight Rules of Thumb Not to Ruin Your Personal Brand at The Company Holiday Party

With the holidays approaching fast, it’s about that time when you’ll receive an invite to the office holiday party. Combine frazzled nerves with personality clashes and then add a dash (or two) of alcohol and you may well have the recipe for disaster.  One misstep can make you the talk of the office for months to come.

Living your personal brand means that you represent yourself – with personality and character – no matter where you are or what you’re doing. People know what to expect from you because you are consistent, confident and clear. Make a wrong move and you could be facing career suicide.

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Only a change in your behaviour and taking action will have a lasting impact on the results you seek.  As such, we created this section of extensive resources for you to seek, learn, explore and in the process, hopefully spark an idea for a discussion.  So, here is to building a relationship on us… 

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